1. Introduction
- 1.1 Overview: Welcome to Irvine Moving Solutions. By using our services, you consent to the following Terms and Conditions. Please read them carefully.
- 1.2 Acceptance: These Terms govern your access to and use of our services. If you do not agree with any part of these Terms, you must not use our services.
2. Services Offered
- 2.1 Description of Services: We provide home and office removals, bespoke packaging, storage solutions, and secure transfers across Ireland, the UK, and Europe.
- 2.2 Availability: Our services are available year-round and include twice-weekly services to and from the UK, and weekly services to various European countries.
3. Client Responsibilities
- 3.1 Accurate Information: Clients must provide accurate and complete information regarding the move, including addresses, contact details, and any special requirements.
- 3.2 Payment Obligations: Clients are required to pay for services as outlined in the provided quote. A deposit may be required to secure booking.
4. Pricing and Payment
- 4.1 Pricing: Prices may vary based on distance, volume, and additional services. A detailed quote will be provided after assessing your specific needs.
- 4.2 Payment Terms: All payments must be made in full before goods are loaded unless otherwise agreed upon in writing.
5. Booking and Cancellation
- 5.1 Booking Confirmation: Bookings are confirmed once the deposit is received. You will receive a confirmation via email or other agreed communication methods.
- 5.2 Cancellation Policy: Cancellations must be made at least 48 hours before the scheduled move to avoid cancellation fees. Specific fees may apply.
6. Liability
- 6.1 Limitations of Liability: Irvine Moving Solutions will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- 6.2 Insurance: We recommend clients secure insurance for valuable items. We are not responsible for loss or damage to items unless due to our negligence.
7. Complaints and Disputes
- 7.1 Reporting Issues: Clients are encouraged to report any issues during the move promptly so that they can be addressed immediately.
- 7.2 Dispute Resolution: Any disputes should be resolved amicably. If necessary, disputes will be handled under the laws of the jurisdiction in which the services are provided.
8. Changes to Terms
- 8.1 Amendment of Terms: We reserve the right to change these Terms at any time. Changes will be posted on our website with an updated effective date.
- 8.2 Client Notification: Clients will be notified of significant changes via the email provided during booking.
9. Governing Law
- 9.1 Applicable Law: These Terms and Conditions are governed by the laws of the jurisdiction where the services are provided.
10. Contact Information
- 10.1 Contact Us: For any inquiries, concerns, or complaints regarding these Terms, please contact us at:
- Phone: 028 71860068
- Email:info@irvinemovingsolutions.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.